Delivery
We ship across the EU and internationally.
- without customisation are processed within 1–2 business days.
- Orders with custom name or number personalisation are dispatched within 7 days of order placement.
Estimated delivery times after dispatch:
- EU: 2–5 business days
- International: 5–10 business days
You’ll receive a tracking link by email once your order ships.
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Returns
You may return unused, non-customised items within 30 days of delivery.
Please note:
- Personalised products (e.g. with name or number) are non-returnable, unless they arrive damaged or defective.
- Products with attached stickers are also non-returnable, as they are considered personalised.
To request a return, contact us at www.info@alpha.shop
Return shipping is at the customer's expense unless the item is faulty or incorrect.
